Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional service terms that apply to a particular booking or inquiry. If you do not agree, you should not use the website or submit a request.

Reference Summary

The sections below provide the primary opening clauses and linked source documents for review.

Section 01

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional service terms that apply to a particular booking or inquiry. If you do not agree, you should not use the website or submit a request.

Section 02

Service Scope

Fresh Order provides one-time residential and office cleaning services, including move-in and move-out cleaning, empty-property deep cleaning, and related handover cleaning within the stated service area. The exact scope is confirmed before the visit and may depend on the property condition, access, and agreed checklist.

03
Operational clause

Fees and Payment

Service charges are based on the confirmed scope and condition of the property, and a final price is not fixed until that review is completed. Where requested or required, a deposit may apply, and accepted payment methods are limited to those communicated at the time of booking.

Supporting documentWIPO
04
Operational clause

Bookings and Access

Bookings are arranged by appointment and are subject to availability, access confirmation, and the property being ready for cleaning. Fresh Order may decline or adjust a booking if the property condition, scope, or access details are incomplete or materially different from what was disclosed.

Supporting documentHCCH
Policy Terms

All website content, including text, layout, and branding, is owned by or licensed to Fresh Order and may not be copied or reused without permission. No right is granted to use any trademark, logo, or other protected material except as needed to view and use the website for its intended purpose.

05

Intellectual Property

All website content, including text, layout, and branding, is owned by or licensed to Fresh Order and may not be copied or reused without permission. No right is granted to use any trademark, logo, or other protected material except as needed to view and use the website for its intended purpose.

06

Limitation of Liability

To the extent permitted by law, Fresh Order is not responsible for indirect, incidental, or consequential loss arising from website use or from services performed in reliance on incomplete or inaccurate information. Cleaning services are provided on a reasonable-efforts basis and do not include guarantees of sterilization, allergen removal, hazardous waste removal, pest control, mold remediation, or specialist restoration.